About Us | iMendos

Who We Are

At iMendos, we are a team of 20 professionals, spread across two offices in Belgium & Luxemburg, delivering worldwide and connected by an international mindset. Our people come from diverse backgrounds — different cultures, disciplines, and languages — yet share the same ambition: to help organizations to be more resilient, managing smart processes & sustainable growth. Of course, we are experts in BPM, ARIS & Alfabet, governance, enterprise architecture, and change management. But that’s only part of who we are.

Our team includes:

International professionals who have lived and worked across Europe and beyond, bringing multicultural perspectives to every project.

Multilingual consultants fluent in English, French, Dutch, and other languages, making collaboration seamless with global teams.

People-driven advisors who value empathy, listening, and collaboration as much as frameworks and methodologies.

Curious minds who never stop learning — whether exploring new technologies, or sharing best practices in training and coaching.

What drives us at iMendos are not only our skills, but our shared values:

Excellence – We aim for the highest standards in every engagement.
Innovate & Explore – We embrace curiosity, new tools, and creative approaches.
Loyalty – We build long-term relationships based on trust and commitment.
Learn & Growth – We nurture both individual and collective development, empowering clients and colleagues alike.

Our Story

iMendos was founded with a clear ambition: to bridge the gap between business strategy, process excellence, and technology enablement.

From our early projects in process optimization and enterprise architecture, we rapidly became a trusted partner for organizations navigating large-scale transformations.

Over the years, iMendos has built a strong expertise in Business Process Management (BPM), ARIS & Alfabet solutions, change management, and digital transformation roadmaps. Our structured yet flexible approach enables organizations to control risks, streamline operations, and achieve long-lasting results.

Changing organizations, is possible. We’ve done it before.

Tanguy Petre, CEO

Education: Catholic University of Louvain, mechanical civil engineer

>30 years of BPM consulting, IT solutions (ERP), IT architecture, risks, control system, improvement, project management, Guest Lecturer

BPM, Cx, ARIS, Lean certified.

Thibault Mertes, Head of Corporate services

Education: Catholic University of Louvain (Louvain School of Management), Finance, Management, Strategy & Sustainability

>10 years of expertise in financial management, business controlling and corporate services, with a strong focus on strategy and organizational development

Bertrand Rousseau, Director of Belgian operations

Education : University of Bordeaux, Master in Mathematics & Computer sciences

> 15 years Expert in Corporate Governance, Risk Management and Internal Audit, BPM Expert, IT and BPM Project Manager (Prince 2 & AGILE methodologies)

BPM, CX, PRINCE 2 certified

Julia Dowding, Director of Luxemburg operations

Education : BA (Hons) Business Strategy & Marketing, Nottingham Trent University, Post Grad Diploma Quality & Change Management, Salford University

> 20 years of experience in BPM, business transformation, quality & risk management, business continuity.

Certified lead auditor (ISO 9001) & EFQM Assessor, Lean, CX, PRINCE 2

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